Command Centre
Client system / Tile Concept
A custom operating system for sales, merchandise and marketing work.
Tile Concept OS gives the team one working environment for enquiries, project sales, customer records, product data, content permission and governed reporting. It follows the business’s actual handoffs instead of forcing them into a generic dashboard.
01 The build
The missing product was the workflow between the tools.
The application connects the commercial records and operating decisions that are normally split across spreadsheets, inboxes, catalog files and dashboards. Each module uses shared definitions, ownership and next actions so work can move without rebuilding context at every handoff.
Open the demo- Project
- Tile Concept / TC Wall Panel
- Build
- Custom commercial operating system
- Scope
- Sales, customer, marketing, merchandise, sources and insights
- Current proof
- Functional demo with synthetic data
02 Operating logic
One record moves through the full commercial chain.
The system is designed around the state of the work. An enquiry becomes a known customer, an opportunity, a project, a permission-safe content opportunity and finally a governed signal in reporting.
- 01Enquiry
- 02Identity
- 03Opportunity
- 04Project
- 05Content permission
- 06Catalog and pricing
- 07Governed reporting
03 Product walkthrough
See the system page by page.
Each screen has a specific operating job. The screenshots below show the current product interface, followed by the function it performs inside the wider workflow.
Sales pipeline
Every opportunity has a stage, owner and next action.
The pipeline enforces a canonical sales state and records the operational detail required to move work: ownership, next action, due date and stage-change reason.
Projects
Separate the physical job from the customer and the deal.
Project records preserve the job type, location, account, primary contact, owner and related opportunities without collapsing everything into one contact record.
Content operations
Marketing use follows explicit permission and readiness.
Customer projects can be nominated for a story, then reviewed for project readiness, publication permission, priority, scheduling and ownership before anything is published.
Merchandise catalog
Product knowledge includes trust, price and provenance.
The catalog governs product code, brand, category, finish, approved price, availability source, review state and active status in one searchable view.
Insights
A report declares its definition before showing a number.
Each report states its grain, period, source lineage, freshness and privacy classification so teams know what the result measures and whether it can be trusted.04 Page map
What every area is responsible for.
Command Centre
Daily exceptions, target coverage, next actions, activity and operating health.
Sales
Pipeline, physical projects, walk-ins and purchases, and accountable tasks.
Customer
Inquiry inbox, accounts and contacts, plus identity and duplicate review.
Marketing
Content opportunities and shoot scheduling with separate publication permission.
Merchandise
Catalog, approved pricing and stock state with provenance and review status.
Sources and insights
Source imports, OCR review and governed reports with metric definitions.
05 What this proves
Working product evidence, stated precisely.
- A working interface exists across the complete operating chain, not only a presentation prototype.
- Shared records connect commercial, marketing, merchandise and reporting workflows.
- Permissions, definitions, ownership and data trust are represented directly in the product.
The screenshots use synthetic demo data. They demonstrate product capability and workflow design; they do not claim live client adoption, revenue impact or operating results.
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